Terms of Service

Effective date: 1 July 2026

Overview

This website is operated by Dermaform ("we", "us", "our"). Dermaform offers this website, including all information, tools, and services available from this site, to you the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

When you visit our website and/or purchase something from us, you participate in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and content providers.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, do not access the website or use the Service. Any new features or tools added to the current offering are also subject to these Terms. You can view the most current version at any time on this page, and we reserve the right to update, modify, or replace any part of these Terms.

Section 1 - Conditions of use

By agreeing to these Terms, you represent that you are at least the age of majority in the state, province, or country in which you reside, or that you are of the age of majority and have given us your consent to allow any of your minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of the Terms will result in immediate termination of your Services.

Section 2 - General conditions

We reserve the right to refuse service to anyone for any lawful reason at any time. You acknowledge that your content (other than credit card information) may be transferred unencrypted and may involve transmissions over various networks, and that credit card information is always encrypted when transmitted over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings are for convenience only.

Section 3 - Accuracy, completeness, and timeliness of information

We are not responsible if information on this website is not accurate, complete, or current. The material on this website is for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material is at your own risk. We reserve the right to change the content of this site at any time, but we are under no obligation to update it. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Medical and skincare disclaimer

Dermaform provides cosmetic skincare products and general skincare guidance. Our content and products are not medical advice and are not a substitute for professional medical or dermatological care. Results vary from person to person, and some routines can involve an adjustment phase such as temporary dryness or breakouts. If you have a medical condition, are pregnant or breastfeeding, or experience a reaction, stop use and consult a qualified healthcare professional. We recommend a patch test before first use.

Section 5 - Changes to services and prices

Prices for our products are subject to change. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the "Buy" button, you make an offer to conclude a purchase contract. An automated email confirming receipt of your order follows immediately after you send it. This confirmation does not itself constitute acceptance of the contract. Statutory warranty rights apply.

Section 6 - Products or services

Certain products or services may be available only online through the website, in limited quantities, and may only be returned or exchanged in accordance with our Refund Policy. We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your screen displays them accurately.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction, on a case-by-case basis, and to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. Our products are shipped to the consumer from our supplier, and any charges such as customs or import duties are the responsibility of the consumer.

Section 7 - Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, credit card, or billing or shipping address. If we change or cancel an order, we may attempt to notify you using the contact details provided at the time of the order. We reserve the right to restrict or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to update your account and other information promptly so we can complete your transactions and contact you as needed. For more detail, see our Refund Policy.

Section 8 - Optional tools and third-party links

We may provide access to third-party tools over which we have no control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties or endorsement, and that your use of them is at your own risk. Certain content and services on our site may include material from third parties. Third-party links may direct you to sites not affiliated with us, and we are not responsible for their content or accuracy and accept no liability for them. Please review the third party's policies before any transaction, and direct any related complaints to the third party.

Section 9 - Comments, feedback, and other submissions

If you send us certain submissions (for example contest entries) or send creative ideas, suggestions, or other materials, whether online, by email, or otherwise ("Comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction. We are not obliged to keep any Comments confidential, to pay compensation for them, or to respond to them. You agree your Comments will not violate the rights of any third party, will not be unlawful, offensive, or obscene, and will not contain malware. You are solely responsible for your Comments and their accuracy, and we accept no liability for Comments posted by you or any third party.

Section 10 - Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, inaccuracies, and omissions

Occasionally our website or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping costs, transit times, or availability. We reserve the right to correct these and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice, including after you have submitted your order. We undertake no obligation to update or clarify information except as required by law.

Section 12 - Prohibited uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: for any unlawful purpose; to encourage unlawful activity; to violate any regulation, rule, or law; to infringe our or others' intellectual property; to harass, abuse, insult, defame, or discriminate; to submit false or misleading information; to upload or transmit malicious code; to collect or track the personal information of others; to spam, phish, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 13 - Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that the results obtained from it will be accurate or reliable. You agree that we may remove or terminate the Service at any time without notice. Your use of the Service is at your own risk. The Service and all products delivered through it are provided (except as expressly stated by us) "as is" and "as available" without any representation, warranty, or condition, express or implied, to the fullest extent permitted by law. To the maximum extent permitted by law, Dermaform is not liable for any loss or damage of any kind arising from your use of the Service or any products. Where a jurisdiction does not allow certain exclusions, our liability is limited to the maximum extent permitted by law, and nothing here limits your non-excludable statutory rights.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless Dermaform and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 15 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision is nevertheless enforceable to the fullest extent permitted by law, and the unenforceable portion is deemed severable from these Terms and does not affect the validity of the remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred before the termination date survive the termination of this agreement. These Terms remain in effect unless and until terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website. If we suspect, at our sole discretion, that you have breached any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the termination date.

Section 17 - Entire agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

Section 18 - Governing law

These Terms and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of the Netherlands. Mandatory consumer protections in a customer's country of residence may also apply regardless of this choice of law.

Section 19 - Changes to the Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates on our website. It is your responsibility to check for changes. Your continued use of the website following the posting of changes means you accept those changes.

Section 20 - Contact

Questions about these Terms should be sent to info@dermaform.com.

Dermaform Website: derma-form.com